1. **Customs Memorandum Order 48-2019, requires 6 character HS Code to be indicated on the BL Description. Non-compliance will be subject for penalty on POL account.**

2. Pallets as package type is not acceptable on Customs system

Free Importation and Exportation – Refers to goods that may be freely imported into and exported from the Philippines without the need for import and export permits, clearances or licenses, unless otherwise provided by law or regulation. (Chapter 3, Section 116 CMTA)

Regulated Importation and Exportation – Goods which are subject to regulation shall be imported or exported only after securing the necessary goods declaration, clearances, licenses, and any other requirements, prior to importation. In case of importation, submission of requirements after arrival of the goods, but prior to release from customs custody shall be allowed, but only in cases provided for by governing laws or regulations. (Chapter 3, Section 117 CMTA). For the list of regulated goods and their administering agencies, you may visit the Philippine National Trade Repository (PNTR). 

Restricted Importation and Exportation – Except when authorized by law or regulation, the importation and exportation of the following restricted goods are prohibited: (Chapter 3, Section 119 CMTA)

• Dynamite, gunpowder, ammunitions and other explosives, firearms and weapons of war, or parts thereof;
• Roulette wheels, gambling outfits, loaded dice, marked cards, machines, apparatus or mechanical devices used in gambling or the distribution of money, cigars, cigarettes or other goods when such distribution is dependent on chance, including jackpot and pinball machines or similar contrivances, or parts thereof;
• Lottery and sweepstakes tickets, except advertisements thereof, and lists of drawings therein;
• Marijuana, opium, poppies, coca leaves, heroin or other narcotics or synthetic drugs which are or may hereafter be declared habit forming by the President of the Philippines, or any compound, manufactured salt, derivative, or preparation thereof, except when imported by the government of the Philippines or any person duly authorized by the Dangerous Drugs Board, for medicinal purposes;
• Opium pipes or parts thereof, of whatever material;
• Any other goods whose importation and exportation are restricted;
• Weapons of mass destruction and goods included in the national Strategic Goods list (NSGL) as provided under Republic Act No. 10697 or the Strategic Trade Management Act (STMA);
• Toxic and hazardous goods under Republic Act No. 6969 or the “Toxic Substances and hazardous and Nuclear Wastes Control Act of 1990.”
  The restriction to import or export the above stated goods shall include the restriction on their transit.

Prohibited Importation and Exportation – the importation and exportation of the following goods are prohibited: (Chapter 3, Section 118 CMTA)

• Written or printed goods in any form containing any matter advocating or inciting treason, rebellion, insurrection, sedition against the government of the Philippines, or forcible resistance to any law of the Philippines, or written or printed goods containing any threat to take the life of, or inflict bodily harm upon any person in the Philippines;
• Goods, instruments, drugs and substances designed, intended or adapted for producing unlawful abortion, or any printed matter which advertises, describes or gives direct or indirect information where, how or by whom unlawful abortion is committed;
• Written or printed goods, negatives or cinematographic films, photographs, engravings, lithographs, objects, paintings, drawings or other representation of an obscene or immoral character;
• Any goods manufactured in whole or in part of gold, silver or other precious metals or alloys and the stamp, brand or mark does not indicate the actual fineness of quality of the metals or alloy;
• Any adulterated or misbranded food or goods for human consumption or any adulterated or misbranded drug in violation of relevant laws and regulations;
  Infringing goods as defined under the Intellectual Property Code and related laws; and
• All other goods or parts thereof which importation are explicitly prohibited by law or rules and regulations issued by the competent authority.

For more information you may visit:

Philippine National Trade Repository (PNTR)

Department of Trade & Industry

Request for Bl Nature Code "24" on e-Manifest in lieu of e-Manifest Customs Submission, please note that Bl Nature code is set by default to "23" for all import shipments to Manila.

Requests for Bl Nature Code "24" and final destination should be requested at port origin by shipper to include in Description or marking of Bill of Lading.

 Please be guided on the following requirements for online DO processing:

• Container guarantee 
• Authorization letter (for broker) 
• BL copy (preferably Master BL copy) 
• ID of Authorized Signatories 
• ID of Authorized Representatives 
• Payment Deposit slips – please follow Bills Payment Instruction sent in separate mail 
• No need for AISL/GoFast 

For Shipments under OBL Status: 

• Please send scanned copy of OBL (must be colored) with endorsement from Consignee (stamped and signed by authorized signatory) thru email, crossed out Front and Back of OBL to void. No need to surrender the hardcopy. 
• Note: If OBL is “To the Order of Shipper”, OBL must be endorsed by the Shipper and the Consignee. 

Should you have further inquiries or concerns, please feel free to contact Import at the following email address. 

Manifest Concerns / Arrival Notice / Demurrage Computation:
PH005-impcsdocmanila@msc.com 

Import Billing:
PH005-freight.ph@msc.com

CRO/DO Releasing / Revalidation:
PH005-impdo@msc.com 

Detention / Damage Invoices:

PH005-demdet.ph@msc.com

Import Group Email:
PH005-impcsdocmanila@msc.com

Customer Service & Documentation:

• Customer Service Email: PH005-importcs.manila@msc.com
• Documentation Email: PH005-import.do@msc.com
• TEL: +63284651200

Commercial (sales)

• Luzon Sales: PH005-sales@msc.com
• Mindanao Sales: PH005-infodvo@msc.com
• Visayas Sales: PH005-salescebu@msc.com

Detention Tariff:

Demurrage Tariff:

Customer Service & Documentation:

• Customer Service Email: PH005-exportcs.manila@msc.com
• Documentation Email: PH005-exportdoc.ph@msc.com
• TEL: +63284651200

Commercial (sales)

• Luzon Sales: PH005-sales@msc.com
• Mindanao Sales: PH005-infodvo@msc.com
• Visayas Sales: PH005-salescebu@msc.com

Acceptable Payment Details:

MSC MEDITERRANEAN SHIPPING COMPANY PHILIPPINES INC.
MSC MEDITERRANEAN
MSC MEDITERRANEAN SHIPPING COMPANY
MSC MEDITERRANEAN SHIPPING COMPANY SA

Please be informed that starting Mar 30 2023, MSC Mediterranean Shipping Company Philippines Inc, is now enrolled to Bills Payment Facility via Business Online Banking, Over the Counter Payment and Personal Online Banking with BDO Unibank, Inc.

We encourage our clients to use this facility, to avoid inconvenience as we will no longer recognize payment made using ordinary deposit on our BDO account. Starting March 30 all payments must be via bills payment facility and will strictly be implemented starting Apr 3.

Note: Please only pay what currency is indicated in the invoice.

Kindly refer to below reminders and to the attached manual for your reference.

• Bills Payment is a collection arrangement offered to corporate clients (BILLERS) who need to collect payments from its customers (PAYORS)
• All bills payment made to our account, whether done by clients or initiated by our company, will require a Subscriber's Name and Subscriber's Account Number.

1. Company Biller Name: MSC SA PHP
2. Subscriber Account Name refers to Consignee or Shipper’s name
3. Subscriber Account Number refers to BL number or Invoice number, (please refer to below).

• Acceptable sources of online banking payment:

1. Savings Account
2. Checking Account

• Payment Acceptance:

1. Full payments shall only be accepted.
2. Please present the invoice to the bank teller.
3. Payments with no invoice will not be accepted

• Details for Bills Payment:

1. Biller Name: MSC SA PHP (For Freight/THC)
2. Institution Code: 2374 for freight payments.
3. Subscriber Name: Please indicate Shipper or consignee name
4. Subscriber Account Number: Please indicate the BL number or invoice number

• To do Bills Payment via BDO Business Online Banking and Personal Online Banking, go to this link and follow the manual attached.